Community Assistant

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We are seeking a very well organized Community Assistant with brilliant communication skills who will join us in our office in Karlín to work with our amazing community of players mainly as a technical support.

Your responsibilities:

  • Help players to solve their issues using your knowledge of the game and a help from our development team
  • To read, analyze and answer the players’ reviews
  • To make regular reports that will help the whole game team
  • Support to the Community Manager

What is required?

  • Native English speaker / Active knowledge of English and Czech
  • Excellent written and verbal communication skills, ability to explain an issue and to solve it using a friendly tone
  • Being able to organise your work and time
  • A passion for games, being an active mobile games player
  • Time flexibility, this is not a 9-5 kind of job ;)
  • Smart person with problem solving skills
  • Ability to work independently as well as a part of a team

What we offer:

  • An opportunity to be a part of a team whose games entertain hundreds of thousands players every day
  • Environment without unnecessary bureaucracy
  • A very special band of game enthusiasts in Karlin, Prague (a holy ground for all hipsters and geeks) running a game studio like a startup for nearly 10 years
  • Fresh fruit and veg, refreshment, drinks and a super duper lever coffee machine
  • 25 days of paid holidays, 5 sickdays.